hawn is accountable for delivering a holistic and industry leading retirement offer for members, providing leadership across the superannuation system to ensure settings that support all Australians live well in retirement. Shawn joined the Fund in 2007 and was appointed Group Executive, Member Experience in July 2013, where he was accountable for the Fund’s product, administration and member services, across super, retirement and insurance. Prior to this, Shawn held the position of General Manager of Operations at AustralianSuper. Shawn has more than 21 years of financial services experience with roles in operations, product, administration and sales for companies including BT Financial Gro