A senior pensions professional with considerable operational, change, programme and client management experience gained through a range of roles at a number of leading organisations within the financial services, outsourcing and consulting sectors over the last 30+ years. Entered the pensions industry in 1991 and held the position of Head of Operations at the time of leaving Capita in June 2009. Joined Aon Consulting in July 2009 as Business Transition Manager and subsequently took on the role of Programme Director under the merged Aon Hewitt Benefits Administration business in the UK & EMEA. Joined USS Limited in September 2014 as Interim Service Delivery Programme Manager and subseq