As the Chief Operations Officer at Northern Capital Management, RIA, I oversee the daily operations and strategic direction of the company. With 19 years of experience in the financial industry, I have a strong background in business administration, customer service, and team leadership. I am responsible for developing and implementing policies and procedures, leading a talented team of professionals, and overseeing the day-to-day operations of the firm. My core competencies include operational excellence, efficiency, and the ability to multi-task over a wide spectrum of tasks. I am passionate about delivering high-quality services to our clients, and creating a positive and collaborative